EventMates Privacy Policy


Thank you for visiting the website ("Site") Eventmates.co ("EventMates"). We respect your privacy and want to protect your personal information. To learn more, please read this Privacy Policy.

Your privacy is very important to us. Our Privacy Policy spells out EventMates’ commitment to respecting the privacy of the visitors to the Site. We reserve the right to change this policy, which we'll do through online posting. We are very careful with what we do with your information. Collection of information is usually grouped into two categories: personal, which is information identifiable to a specific user, and aggregate, which is general demographic information that does not identify any individual user. Personal information may include your name, email address, mailing address, credit card information and phone number. We may also collect certain demographic information such as your genre preferences, age, gender, geographical location, language, time zone, income and education (some of the information we ask for may be optional). EventMates may use or disclose aggregate information for any purpose.

We will not disclose your personally identifiable information to third parties for their marketing purposes without your consent.

This Privacy Policy explains how we collect, use and (under certain conditions) disclose your personal information. It also explains the steps we have taken to secure your personal information. Finally, it explains your options regarding the collection, use and disclosure of your personal information. By visiting our Site, you accept the practices described in this Policy.

This privacy policy applies only to this Site. We are not responsible for the content or privacy practices on any non-EventMates website to which this Site links or that links to this Site.


INFORMATION COLLECTION AND USE

  1. Information Collection.

  2. We collect information from you in several different ways on this Site. One goal in collecting personal information from you is to provide a more efficient and customized experience. For example, we can use your personal information to:

    • help make this Site easier for you to use by not having to enter information more than once.

    • help us create content on this Site that is most relevant to you.

    • alert you to new information, products, and services that we offer.

  3. Registration and Ordering. Before using certain parts of this Site or contracting services, you must complete an online registration form. During registration, you will be prompted to provide to us certain personal information, including but not limited to your name, billing address, phone number, email address, and credit card number. In addition, we may also ask you for your country of residence, so we can comply with applicable laws and regulations. These kinds of personal information are used for billing purposes, to communicate with you about your order and our site, and for internal marketing purposes. If we encounter a problem when processing your order, we use the personal information to contact you.

  4. Email Addresses. Several locations of the Site permit you to enter your email address for purposes including but not limited to: to register for promotions; to request us to notify you when regarding particular offers, or to sign up for our email newsletter and special offers, including contests, which we may run from time to time. Your participation in a contest is completely voluntary, so you have a choice whether to participate and disclose information to us. We use this information to notify contest winners and to award prizes. We may post on our Site the names and cities of contest winners.

  5. Cookies and Other Technology. Like many sites, this Site employs cookies and web beacons (also known as clear GIF technology or "action tags") to speed your navigation of the Site, recognize you and your access privileges, and track your Site usage.

    • Cookies are small pieces of information that are stored as text files by your Internet browser on your computer's hard drive. Most Internet browsers are initially set to accept cookies. You can set your browser to refuse cookies from websites or to remove cookies from your hard drive, but if you do, you will not be able to access or use portions of this Site. THIS SITE'S COOKIES DO NOT AND CANNOT INFILTRATE A USER'S HARD DRIVE TO GATHER A USER'S CONFIDENTIAL INFORMATION. Our cookies are not "spyware."

    • Web beacons assist in delivering cookies and help us determine whether a web page on this Site has been viewed and, if so, how many times. For example, any electronic image on this Site, such as an ad banner, can function as a web beacon.

    • We may use third-party advertising companies to help us tailor site content to users or to serve ads on our behalf. These companies may employ cookies and web beacons to measure advertising effectiveness (such as which web pages are visited or what products are purchased and in what amount). Any information that these third parties collect via cookies and web beacons is not linked to any personal information collected by us.

  6. Log Files. As is true of most web sites, the Site automatically recognizes the Internet URL from which you access this Site. We may also log your Internet protocol ("IP") address, Internet service provider, and date/time stamp for system administration, order verification, internal marketing, and system troubleshooting purposes. (An IP address may indicate the location of your computer on the Internet.)

  7. Age. We respect children's privacy. We do not knowingly or intentionally collect personal information from children under age 13. Elsewhere on this Site, you have represented and warranted that you are either 18 years of age or using the Site with the supervision of a parent or guardian. If you are under the age of 13, please do not submit any personal information to us, and rely on a parent or guardian to assist you.

  8. Information Use and Disclosure.

    • Internal Use. We use your personal information to process your order and provide you with Customer Services. We may internally use your personal information to improve our Site's content and layout, to improve our outreach and for our own marketing efforts (including marketing our services and products to you), and to determine general marketplace information about visitors to this Site.

    • Communications with You:We will use your personal information to communicate with you about our site. Also, we may send you a confirmation email when you register with us. We may send you a service-related announcement on the rare occasions when it is necessary (for example, if we must temporarily suspend our service for maintenance). Also, you may submit your email address for reasons such as to register for promotions; request we notify you regarding particular offers, or sign up for our email newsletter and special offers. If you submit your email address, we use it to deliver this information to you. We always permit you to unsubscribe or opt out of future emails (see the opt-out section for more details).

    • External Use. We want to provide you with excellent customer service and to offer you a great experience. We do not sell, rent, trade, license or otherwise disclose your specific personal information or financial information to anyone, except that:

      • As do most Internet retailers, we sometimes use others to perform specific functions on our behalf. When we disclose information to these service providers, we disclose information to help them to perform their service. For example, we must provide your credit card number to financial services corporations such as credit card processors and issuers. When we submit your credit card number for authorization, we use data encryption to protect your information. (See Data Security.)

      • We may be required to disclose such information in response to requests from law-enforcement officials conducting investigations; subpoenas; a court order; or if we are otherwise required to disclose such information by law. We also will release personal information where disclosure is necessary to protect our legal rights, enforce our agreements, or to protect ourselves or others. For example, we may share information to reduce the risk of fraud or if someone uses or attempts to use our Site for illegal reasons or to commit fraud.

      • We will not sell (or trade or rent) personally identifiable information to other companies as part of our regular course of business. However, it's possible that we might acquire or merge with or be acquired by another company or that we might dispose of some or all of our assets. If that happens, your personal information may be disclosed to another company, but that disclosure will be subject to the Privacy Policy in effect.

      • We may share non-personal information (such as the number of daily visitors to a particular web page, or the size of an order placed on a certain date) with third parties such as advertising partners. This information does not directly personally identify you or any user.


DATA SECURITY

This Site incorporates physical, electronic, and administrative procedures to safeguard the confidentiality of your personal information, including Secure Sockets Layer ("SSL") for all financial transactions through this Site. We use SSL encryption to protect your personal information online, and we also take several steps to protect your personal information in our facilities. Access to your personal information is restricted. Only employees who need access to your personal information to perform a specific job are granted access to your personal information. Finally, we rely on third-party service providers for the physical security of some of our computer hardware. We believe that their security procedures are adequate. For example, when you visit our Site, you access servers that are kept in a secure physical environment, behind a locked cage and an electronic firewall.

EventMates uses industry-standard procedures and safeguards designed to protect the privacy of all personal information. All EventMates employees with access to personal information are required to follow specific practices concerning its proper handling. Our vendors and their employees who may need access to user information, such as Client Services and Planners, are held to strict confidentiality requirements. We may have to use personal information to investigate complaints and protect EventMates and its users, in compliance with the law and EventMates policies.

While we use industry-standard precautions to safeguard your personal information, we cannot guarantee complete security. 100% complete security does not presently exist anywhere online or offline.

In the unlikely event that we believe that the security of your personal information in our possession or control may have been compromised, we may seek to notify you of that development. If a notification is appropriate, we would endeavor to do so as promptly as possible under the circumstances, and, to the extent we have your email address, we may notify you by email.


OPT OUT/CORRECTIONS

On your request, we will (a) correct or update your personal information; (b) stop sending emails to your email address; and/or (c) disable your account to prevent any future purchases through that account. These requests can be made by emailing our Customer Services department at info@eventmates.co. Please do not email your credit card number or other sensitive information.


OFFLINE COLLECTION, USE & DISCLOSURE OF INFORMATION

As you might expect, the majority of information that we collect is obtained through our Site, and this Privacy Policy applies only to that online collection of personal information. We also collect information offline, where we also try to protect the privacy of your personal information. One example involves someone calling us to place an order or to ask questions. When someone calls, we will ask only for the personal information we need in order to place the order or to answer the question. When we need to store information (such as order information) we will enter it into our database. (See the Data Security section above for more information).  There are other ways we could learn of personal information offline (for example, we suppose someone could send us a letter including some return address information), and this Policy doesn't discuss or try to predict all of those methods or uses. As we mentioned, we primarily sell merchandise, not information, and we will try to treat offline collection, uses, and disclosures consistently with our relevant online practices.


UPDATES TO THIS POLICY

If we change or update this Privacy Policy, we will post changes and updates on this Site so that you will always be aware of what information we collect, use and disclose. We encourage you to review this Privacy Policy from time to time so you will know if the Privacy Policy has been changed or updated. If you have any questions about the Privacy Policy, please contact Client Services at info@eventmates.co.